Syspro, an industrial AI company for manufacturing and distribution, launched Syspro Torque on September 2, an AI platform that detects operational problems on the shop floor, recommends a next step and takes approved action directly inside the ERP, MES, SCADA and warehouse systems a manufacturer already runs. Every action Torque takes gets logged with its full reasoning: the rule applied, the data used and why. Syspro calls this its "Glass House principle: everything visible, nothing hidden."

Torque works with any ERP but runs deepest on Syspro ERP, drawing on what the company describes as nearly five decades of encoded manufacturing logic to give its agents order, inventory, production schedule, supplier and shop floor context. Operations staff describe what they need an agent to do in plain language, and Torque builds it without manual coding, a process the company says can happen in a single working session rather than requiring a development team. It reaches legacy SCADA systems, MES platforms and warehouse hardware through MCP connectors, avoiding custom middleware. Engineers responsible for compliance sign-off will care less about the automation itself than about the reasoning chain attached to it, since Torque records the exact business rules, data sources and tools invoked behind every transaction for audit purposes.

"Manufacturers won't hand decisions to a black box, and they shouldn't. Torque connects to the ERP and the systems already on the floor, so its decisions reflect the whole operation," said Chris Lloyd, Chief Solutions & Technology Officer at Syspro. Manufacturers set how much control to delegate, ranging from approving every individual action to letting Torque run trusted, repeatable workflows unattended.

Syspro opened a controlled availability program for Torque in August, working with manufacturers and distributors in food and beverage, industrial equipment and fabricated metals, ranging from mid-market operations to distributors above $2 billion in revenue. Pricing follows usage: each workflow carries an upfront cost estimate, and customers can start with one workflow and add more as agents prove out.

Syspro will show Torque publicly for the first time at IMTS 2026 in Chicago, running September 14 through 19, at stand 133024.