IFS Intelligence is an Industrial AI product from IFS that pulls data from assets, systems and processes across an industrial operation and lets staff query it in plain language through a single conversational interface. IFS describes it as turning that data into "meaningful action in minutes."
The software works inside the systems that run physical operations. It draws on live data from IFS and third-party systems, including assets, work orders, schedules and history, and shows the sources behind each answer. It then plans next steps and acts on them under IFS's Industrial AI Harness, which applies rules the customer sets. Actions run only once a person approves.
IFS organizes the product around three modes. Cowork handles questions and investigations against live operational data. Any answer can become a Lens, a live view that updates as the operation changes, and work that succeeds once can be saved as a Skill for others to repeat. Cowork also reaches connected systems such as Microsoft 365 through MCP. Loops hands defined workflows to digital workers that run in the background and escalate when they need judgment or approval. Teams build those workers in Studio. Runway uses plain-language requirements to speed up the migration, configuration and extension of IFS itself.
For a manufacturing or automation engineer, the pitch is fewer trips between systems. IFS gives the example of a production manager whose large order due next quarter was at risk. Tracing the cause meant checking inventory, production capacity, supplier commitments, logistics constraints and the cost of delay. With IFS Intelligence, the company says, one question identifies the risk, surfaces likely causes and recommends an action the manager can approve.
Curtis Taylor, chief business operations officer at Sims Crane & Equipment, said the data in the company's systems can be surfaced to staff out of the box. They can ask which cranes best fit a customer requirement, he said, to maximize fleet efficiency. IFS CEO Mark Moffat said industrial organizations often operate at around 60 percent of their potential and that the missing 40 percent is already inside the business.
Nick Patience, vice president and practice lead for the AI group at The Futurum Group, said any AI product in this market has to reflect the operational constraints of each sector if its recommendations are to be trusted.
IFS sells the product as a universal enterprise-wide license that covers all in-scope software the customer has licensed from IFS, with no feature-gating or tiering. Customers also receive an entitlement of AI Executions, which IFS describes as a fair usage cap.
